- 1
Apr
The latest Technology news said that the Telecom Regulatory Authority of India (TRAI) has announced that it has issued notices to 36,156 subscribers as well as disconnected 22769 for violating terms and conditions on unsolicited calls and SMSs since it the implementation of regulations on September 27 last year.
In addition to this, TRAI has also ordered 94 telemarketers to have been penalized.
In a statement issued by TRAI, it had issued the Telecom Commercial Communications Customer Preference Regulations, 2010” on December 1, 2010. All the provisions of the regulations came into force from 27th September 2011.
While talking to media, an official from TRAI said, “As per the provisions of regulations, telecom consumers who do not wish to receive unsolicited commercial call or SMSs, may register their preference(s) on National Customer Preference Register (NCPR). As on 29th March 2012, a total of 161.66 million customers have registered their preference on NCPR.”
TRAI has also mentioned in its report that it is examining and enforcing the regulations for protection of customers from unsolicited commercial calls and SMSs.
The repot said, “As per the regulations, if Unsolicited Commercial calls and SMSs are sent from individual numbers, notice will be served to the customer and his number will be disconnected on second violation.”
Further, the report said, “Registered subscribers receiving UCC may lodge their complaint by dialing or sending SMS to 1909.”
- Published by Himmat Mehra in: Technology
- If you like this blog please take a second from your precious time and subscribe to my rss feed!